Which service enables the automation of planning and operations across an organization?

The choice of Enterprise Resource Planning (ERP) is the most appropriate answer because ERP systems are designed to integrate and automate various business processes across different departments within an organization. They provide a centralized framework that allows for seamless data flow between functions such as finance, human resources, production, and supply chain management.

By consolidating business operations into a single system, ERP enables organizations to enhance operational efficiency and improve decision-making through real-time data analytics. With features like inventory management, order processing, and performance tracking, ERP systems streamline processes and ensure that all parts of the organization are aligned with its strategic goals.

In contrast, Customer Relationship Management systems focus primarily on managing an organization's interactions with current and potential customers, emphasizing sales and marketing rather than overall operational planning. Content Management Systems are tailored for managing digital content and supporting websites, making them unsuitable for broader organizational planning and operations. Meanwhile, Project Management Software helps in tracking and managing project-specific tasks and timelines, but it does not encompass the entire scope of organizational operations like an ERP system does.